Furniture Services
TDL Services has become an expert in handling vintage & design furniture starting from 2019. We have made a lot of progress in recent years as a result of a number of customers we have who now do all their freight with us. We have a 100% customer retention rate in this area which gives us confidence that we are doing it right. We also notice that with extra focus on this type of cargo, we become stronger and more competitively priced. We have the ambition to grow even more in this beautiful market segment.
Point by point, our services for the vintage furniture market look like this:
Knowledge of products
We are an extension of our customers and experience it that way. Special furniture deserves extra attention and, as far as we are concerned, does not belong in generic Express and courier shipments. Direct end-to-end handling with our trusted partners ensures that we know exactly what is going on and what the status of the shipments is. We deepen ourselves in the products that are transported and ensure that the recipient's experience is good. We keep the recipients informed of the progress, which is experienced as very pleasant. As indicated, we can share current customers' experiences here if desired.
Direct point of contact
We distinguish ourselves from other players by not letting customers be a number, but by having personal contact and point of contact within TDL Services.
This point of contact is aware of the shipments that are in progress, requests that are ongoing and projects that may be in play.
Dedicated agent network
We have a network of agents at almost all air and sea ports. This gives us control over the local services. Here we can offer flexibility and a variety of services (warehousing, white-glove delivery, assembly of products)
Competitive prices & fast quotes
We are fully equipped with all the necessary permits and registrations to be able to purchase the entire chain of transport, directly from the airlines and shipping companies, which enables us to charge very competitive prices without intermediaries.
We strive for and achieve end-to-end quotations within a day for most locations. This includes local handling, whether or not including packaging, customs clearance and document handling, air freight, LCL sea freight or trucking, local handling at destination and customs formalities. Finally, the delivery to the customer.
Enthusiasm and fun
As a small team that works with a lot of energy and enthusiasm and like to go the extra mile to get things right every day.
Hopefully this will give a clearer picture of our services. I would love to make an appointment with you to talk a little more about your products, wishes and destinations. We would like to quote a few shipments from you to first see if we are interesting from a price point of view, Then we would like to show that we can help you well with your beautiful products and the recipients.